Director of Revenue Cycle (RCM) - On-Site

Company: TruBridge
Location: Hutchinson
Posted on: February 28, 2026

Job Description:

Job Description The On-site Liaison is responsible for collaborating and communicating with TruBridge clients to ensure a successful client experience. This On-site Liaison will focus on partnering with our Kansas-based Acute Hospital client to clearly understand their data, goals, challenges, organizational structure, and key business drivers. Essential Functions Maintain and manage relationships with multiple internal clients with the health system. Collaborate with other business units and/or internal teams to ensure client satisfaction. Serves as a point of contact for all customers and interact with clients through meetings, emails, and escalation resolution. Ensure communication between client and internal teams. Ensure customer emails are addressed within 24 hours with a timeline or resolution to the concern/request presented. Responsible for facilitating project plan timelines and communicating with the customer. Drive process improvements across customer and internal teams by identifying challenges and revenue opportunities for customers. Identify upsell opportunities and connect Client Executive with the client. Provide a high level of value and customer service to both our clients by identifying and efficiently resolving issues. Perform additional projects and job duties as assigned. Skills & Requirements: Strong analytical and problem-solving skills required. Exceptional written, verbal, and interpersonal communication skills required. Excellent client-facing and presentation skills. Professional demeanor required. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently and as a team member. Minimum Requirements: Education/Experience/Certification Requirements Bachelor’s Degree, or equivalent, preferred. Ability to work on-site 3 out of 4 weeks per month - REQUIRED Experience working with Cerner - REQUIRED Experience running/operating/overseeing a hospital CBO - REQUIRED Familiarity with all aspects of a billing office 4 years Client/Account management or related experience. General understanding of project management procedures. Proficient in Microsoft Word, Outlook, and Excel. Preferred Qualifications: Bachelor’s Degree or equivalent

Keywords: TruBridge, Salina , Director of Revenue Cycle (RCM) - On-Site, Customer Service & Call Center , Hutchinson, Kansas